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Thomson Reuters

Best Practices and Tips

How Canadian IR Teams Can Effectively Target International Investors

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Canadian Investor Relations (IR) teams: Are you interested in effectively targeting international funds & investors outside of Canada?

Listen to our Head of Global Investor Targeting, James Tickner, as he discusses targeting tips for Canadian companies with the President & CEO of the Canadian Investor Relations Institute (CIRI), Yvette Lokker.

Watch the video here at CIRI‘s website:  http://bit.ly/15NLPDJ

Gain insights about investor targeting in this IRchat video and learn:

  • What is the top reason why Canadian companies should be targeting international funds now?
  • Which European and Asian markets are the most attractive for targeting investors?
  • The top metrics buy-side investors value.
  • Which sectors are in favor now with the buy-side.
  • How to measure the success of your road show.

 

To learn more about targeting investors including identifying which investors can impact your valuation & shareholder base and how you should tailor your message for each targeted investor, please contact james.tickner@thomsonreuters.com

 

5 CONSEILS POUR VOS WEBCASTS DEDIES A LA FORMATION

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[This Blog post is also available in English.]

Fournir du contenu pédagogique qui capte l’attention de vos employés peut s’avérer un challenge.

Retrouvez dans cette vidéo 5 conseils qui vous aideront à réaliser des webcasts plus attractifs pour vos programmes de formation.

Vous souhaitez ajouter un conseil ? N’hésitez pas à publier vos commentaires ci-dessous.

PREPARING FOR EARNINGS

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WHAT ARE YOUR PEERS LOOKING AT BEFORE THEIR EARNINGS?

As you gear up for the next round of earnings, below are the most popular Thomson ONE Investor Relations (IR) pages viewed by clients before, during and after earnings.

What else do you use to help prepare for your earnings?

STREETEVENTS CALENDAR

Why? You can quickly see when your peers and competitors have scheduled their earnings releases and calls. This helps to ensure that you have your key stakeholders’ undivided attention by avoiding any overlaps. (Image 1: Peer Events)

Our tips: 

  • According to StreetEvents, where more than 18,000 public companies post their event information to, the peak days during earnings are Tuesdays and Thursdays. The peak times are 11:00am ET and 5:00pm ET. Plan your earnings accordingly.
  • Provide an archived webcast and/or transcript of your earnings call to allow analysts to tune in at their convenience.
  • Make your webcast mobile-friendly. Stakeholders can then watch your webcast while on the road from their mobile devices instead of having to wait to be back in the office.

 

STREETEVENTS TRANSCRIPT

Why? Reading about your company, peers and competitors’ most recent transcripts and briefs helps you prepare for your earnings call. (Image 2: My Earnings Event)

Our tips:

  • Pull a list of investors who have accessed your past webcasts, briefs and transcripts anticipate who may attend your upcoming call.
  • See what types of questions were asked on your peers and competitors’ calls to anticipate questions analysts might ask you and your management team.
  •  Scan briefs and transcripts quickly to find content relevant to you and your company. And then listen to the replay to get a sense of the speakers’ tone of voice to gauge how the speaker feels.

 

FIRMS & FUNDS SHAREHOLDER REPORTS

Why? You can have relevant information about your shareholders at the tip of your fingers during the call. (Image 3: Quick Reports)

Our tips: 

  • Consider sorting your list by current holdings, greatest risks and greatest opportunities so you can quickly bring to attention any attendees that you and your management team should be aware of during your call.
  • For your top holders, include a list of recent meetings as well as participant details and contact information to help management get a complete picture of interactions with top investors.
  • In addition to current holdings, further enhance your lists by identifying which firms are activists, their style, number of interactions and predicted purchase / sell.

 

FIRST CALL RESEARCH & ESTIMATES

Why? You can monitor what the institutional investment community is saying about your company, peers, competitors, partners and industry. (Image 4: Research)

Our tips: 

  • Identify which brokers / analysts are hovering around the mean, which ones are outliers and which ones are leading estimate revision movements.
  • Add context to analysts’ revisions by reading through First Call research reports.
  • Quickly see the earnings performance of your peers and competitors relative to the analysts’ mean forecast.

 

Targeting U.S. Investors as a European Company in 2013

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We have heard frequently from European companies over the past 12-18 months that conversations with US investors have been dominated to a large degree by macro economic issues and questions rather than company specific dialogue.

So to what extent have US investor concerns on the European market fed through to their buying and selling decisions?

Well, despite the fear that US investors are running scared from European equities, the real evidence suggests otherwise. While there has certainly been somewhat of a recalibration of Eurozone portfolios by US funds, with Europe representing a smaller portion of the US investor portfolio than it did 12 months ago, there has not been the widespread pull back that many had anticipated.

Fund Redemptions

Stories of redemptions at some large US institutional managers have featured over recent months across the financial media. Data from Thomson Reuters Lipper confirms that net outflows from US domiciled equity market funds have continued through 2012. But, when assessing the impact this would have for European companies looking to target US funds, we classified the funds based on where they invest i.e. are they a domestic or globally focused fund or do they invest predominantly in emerging markets.

Interestingly, flows into domestically oriented US funds were the hardest hit, while globally focused and emerging markets funds were relatively resilient – even recording modest inflows over the last 12 months.

What are US funds focused on?

So the money is still potentially there for European corporates to tap into. But it is hardly low-hanging fruit. Companies need to target US investors carefully, to ensure their story matches the investors’ profile. So, what are the factors which matter  to US funds in their investment decisions versus their European fund counterparts?

Some things are the same both sides of the pond. We found that profitability factors such as RoE and RoA mattered most to both groups, while stock liquidity and interest coverage proved important gating factors in investment decisions.

Dividend yield and debt are areas of divergence. US investors will accept a lower level of dividend yield than European funds; while also being comfortable with a higher level of long term debt than their European equivalents.

Which US markets?

Every company is seeking out the Shangri-La of long term stable shareholders. Yet by far the most visited location in the US is New York – where portfolio turnover rates are at their highest.  Indeed, three quarters of European companies go at least twice per year to New York according to the Extel Survey 2012.

New York obviously represents a huge pool of assets, but also a huge number of firms that are not very likely to be suitable to meet, and which don’t fit the profile of the kind of funds you want in the shareholder base.

West Coast markets do offer longer term investors with significant purchasing power but a slightly different set of problems, not least logistical ones associated with the geographical spread of the funds.

Having low turnover also has its downsides of course, particularly in terms of longer lead times before taking a position. But your investment in time can generate investors in return. We have seen this work successfully for European companies, where they have visited the large West Coast value funds on an IR only basis initially, validated interest and then management would come only for the second / third meeting.

And European companies should not forget the big bit in the middle. Markets such as Chicago or Houston and Dallas in Texas also offer a number of interesting opportunities for European companies, with genuine long term holders, interested in cogent corporate narratives.  For more information on these second tier markets or any of the topics discussed here please listen to our recorded webinar on the topic at the link below.

http://www.media-server.com/m/p/24cq682n

 

 

New EU Short-Selling Rules – What IROs Need to Know

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New European Union (EU) transparency rules introduced in the past week have brought an unprecedented level of disclosure for investor relations teams into the funds that are short-selling their shares and those of their peers.

What’s changed?
Until now there has been a patchwork of regulation in Europe relating to short selling, mostly introduced hastily in response to the 2008 financial crisis and its aftermath; and previous disclosure requirements for short selling varied from country to country.

In the last week, new EU wide regulation has come into force, which mandates:

•    Investors must disclose short positions of 0.2% and above to regulators
•    Positions of 0.5% and above are publicly disclosed by the regulator on their websites
•    The disclosure regime applies to any stock with a primary listing in the EU
•    The disclosure requirements apply to any investor or hedge fund, no matter where they are located globally

For the first time, IROs can actually see the names of the institutions that have substantial short positions in their shares!

For insights on the short-selling activity of major European investors and for strategies for dealing with short-sellers, please contact Chris Collett at chris.collett@thomsonreuters.com

Attracting Investment Capital from Europe

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Demand for North American Equities is Strong

  • The political uncertainty in the Eurozone, as we await the outcome of yet another EU Summit as well as a combination of macro factors, are contributing to heightened interest from European investors in North American equities.
  • From the end of the third quarter 2011 to the end of the first quarter of 2012, European investors have been net buyers of North American stocks to the tune of around $30 billion dollars.
  • Over the same period, the proportion of the aggregate European investment portfolio attributed to North American equities grew from 19% to 22%.
  • Combine this with anecdotal information we have heard from the market such as an increase in the volume of meeting requests US companies are receiving from investors in London and the case on paper for a road show to Europe is strong.

 

Key Markets for European Investor Meetings & Roadshows

  • But who holds the money in Europe and, more importantly, which investors have the appetite for North American equities?
  • To put the European market in perspective total European assets stand at $7.7 trillion with just over half of those managed on an active basis. Put another way, that is around half the size of the North American market overall but only just over a third the size if you are only considering the active portion (i.e. the proportion that can be influenced by investor relations).
  • London is typically the first stop for US companies road showing in Europe . .  and deservedly so, considering not only the absolute number of firms and the depth of the asset pool but also because of the overall propensity to invest in North American equities.
  • A trip to Edinburgh is often combined with a London roadshow and with the concentration of large long only managers with significant pools of assets such as Baillie Gifford and Walter Soctt. Companies can also be very efficient in Edinburgh as most of the top firms can be covered in just a one day trip.
  • Interestingly, assets of French investors in North American companies are proportionally much lower than the rest of Europe coming in at 17% vs the average of 22% for the region. Combine this with the fact that French investors have seen the strongest redemptions during 2012 (according to Thomson Reuters Lipper) and it hardly strengthens the case for Paris as a potential roadshow destination.
  • Germany is another market where companies can be efficient in tapping into the capital. In Frankfurt, there are 4-5 firms that would generally warrant management access or a one-on-one meeting with IR such as Deka or DWS as well as a number of others that could be met in a group meeting setting to round out a trip.

 

For more information on the key markets and buy side institutions as well as practical tips on engaging investors in Europe please contact targeting@thomsonreuters.com or go to IR Hub on your Thomson One terminal.

 

 

The Budget Benefits of Webcasting

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International bank notesIf you’re like most business communication professionals today, you’re being asked to do more with less. Your responsibilities have increased, your budget has been slashed and the number of hours in a day has stayed exactly the same. You’ve had to take a hard look at your list of activities and evaluate which expenditures you can eliminate or scale back, and which are measurable. But taking a hatchet to your budget can leave you with a thin plan lacking the flexibility to invest in new opportunities as they come up throughout the year. Successful dieting (financially or otherwise) is not about how much you can cut back but instead, how well you make healthier substitutions. In terms of your communication strategies, what tactics can you replace with more cost-effective alternatives that deliver a more measurable impact?

In this post, we’ll show you how you can reduce your communication costs by 50% today by using webcasting as a replacement for large-scale teleconference calls and travel expenses associated with executive communications.

The Hang Ups of Teleconference Calls
How many times have you been on the receiving end of a teleconference call and spent your time on mute checking email or surfing the Web?  In many cases, unless you’re actively collaborating in a small group, it’s not a user experience conducive to message retention and interactivity. But this guide isn’t about engagement, so let’s consider a typical one-hour teleconference call with operator-assistance and look at the budget impact as your audience grows in size.

Attendees (lines)

Cost per minute, per line (USD)*

Total cost (60 minutes) (USD)

50

$0.43

$1,290

100

$0.43

$2,580

250

$0.43

$6,450

500

$0.43

$12,900

1,000

$0.43

$25,800

As you can see, it can get quite expensive paying for each individual line on a per minute basis. And you won’t know the exact cost until you receive the total from your provider after the call is complete. Conversely, webcasting allows you to reliably predict your costs with flat pricing that is independent from the quantity of viewers (i.e. whether you have 100 viewers or 1,000, the price is the same).
(more…)

13 Expert Insights on Video Content Creation for Marketers

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Content expert Ann Handley—co-author of Content Rules and Chief Content Officer at MarketingProfs—shared tips on overcoming video content creation challenges in our latest best practices webinar: How to Fuel Your Video Content Machine (And Keep It Running).

Why did I put this webinar together? Despite the increasing number of companies infusing video into their marketing strategies, one of the most frequently asked questions we receive from clients is about how to get started. To many, video is still intimidating—it seems expensive, complicated and difficult to produce (all myths that Handley debunks in the webinar). But the reality is video is more accessible than ever and there are simple ways to start your video machine.

Our webinar was a live, interactive discussion featuring not just Ann (who was joined by Shaun McIver, Global Head of Multimedia Solutions at Thomson Reuters), but also participants on Twitter—including myself, via @twebcasting—who live-tweeted the event.

Here are 13 tweet-sized highlights from the discussion:

On video content creation:

  • How to bring your story to life with video: Find a distinct voice; Be human; Think wings & roots (your content is rooted on your website but it needs to be shareable).
  • Good content is human. Communicating in a conversational way which shows the personality of your company and people will set your message apart. A best practice is to avoid jargon and ‘Frankenspeak’.
  • Find ideas for video content by reimagining existing collateral such as brochures, white papers, case studies and blog posts.
  • Go behind the scenes to capture video footage of conferences, commercial shoots, product development, and your service team.
  • Animate! Turn data, research and other content that is traditionally delivered as text into fun, engaging videos.
  • It’s ok for some content to be less than perfectly polished, especially if it has a shorter shelf life. For example, “man on the street”-style interviews can offer a unique perspective, especially at events.
  • Is your management team camera shy? Have someone else in the room interviewing them and use b-roll to complement talking head footage.

On mobile optimization:

  • Video must be optimized for mobile devices as more of your audience accesses content on the go.
  • Research shows that viewers will watch video for a greater duration on tablets than on desktops.

On social sharing:

  • Quality content and sharing have become more important than SEO.
  • Make sure your site has social bling—buttons to make it simple to share your content on social networks.

On planning and production:

  • Plan ahead to incorporate a video component in all your on- and offline marketing activities. There are opportunities in everything from events and corporate announcements to white paper development and webinars.
  • Keep your video content creation on track by creating an editorial calendar.

Leave a comment and let me know what you think of the content. Also, what other topics would you like to see us explore in our Best Practices Webinar Series?

How to Retain Investor Confidence During A Crisis with Webcasting

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Is the old adage “Any publicity is good publicity” always true, especially in a field such as Investor Relations? I’d like to suggest that quite often an IR Officer (IRO) would prefer to not be faced with the negative publicity.City after a rain storm

If you’ve been reading the business news lately, you may have noticed an increase in claims of fraud and mismanagement, especially affecting foreign-listed Chinese companies. In many cases, once the accusations are made a sharp decline in share price follows immediately.

Should such a situation arise at your company, you must be prepared to communicate to key stakeholders without hesitation. Preparing a plan for responding to negative publicity is indispensible as you do not always have the luxury of time when faced with such a crisis.

Recently a webcasting client of ours was faced with such negative publicity. The company responded by hosting a live in-person conference and invited the investment community to attend virtually via webcast. Hundreds of investors tuned in to watch the CEO respond in his own words. Management walked investors through each of the claims and countered them, providing much needed transparency to strengthen investor confidence. What was critical was that the companies had a response plan in place that allowed them to deliver the webcast within 24 hours of the negative event and take control of the message. Months later, the share price has rebounded and analyst sentiment has improved.

Here are 4 ways you can plan for a negative event and retain investor confidence:

1. Know whom to call when you need to schedule a last minute webcast to reach your community of stakeholders. Choose a trusted, 24/7 global provider that you know is able to react quickly and can deliver within hours when necessary. It would be ideal to identify a communications partner in advance of needing to prepare a crisis response.

2. Ensure your message has global reach. In today’s networked world, the negative news will be distributed and discussed across the Web; therefore you must ensure that your message can reach the same audience. Notify the market of your webcast via a press release, and distribute your webcast not only on your corporate website but also via social media sites and targeted networks.

3. Be as transparent as possible. The management discussion must be thorough in disproving the allegations. In the case study discussed above, the client used an accompanying slide presentation as part of the webcast to add clarity to the speaking points on why the allegations were false.

4. Monitor social media activity. While I believe that many companies will be hesitant to respond on social networks, you must be aware of what is being stated in the Twitterverse and blogosphere, as there will undoubtedly be discussions of the issues on these channels. Coordinate with your PR and marketing teams to understand your corporate social media policies and establish an action plan to respond in a crisis.

In times of crisis, responding quickly and providing transparency through a webcast will help you deliver your message to the marketplace, increase confidence and stabilize sentiment. Communicating via webcasts is not just effective in a crisis but as part of an ongoing IR program that values keeping your investment community engaged with a higher level of frequency for all types of investor communications. This also helps to familiarize your audience with the technology when you do need to reach them during a crisis.

How are you using webcasting to inform and engage the investment community?

Webinar: How to Fuel Your Video Content Machine (And Keep It Running)

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Wednesday, February 15, 2012
9:00 am PST  |  12:00 pm EST  |  5:00 pm GST

Learn how to overcome content creation challenges and integrate online video effectively into your marketing strategies during our free one-hour webinar featuring content expert
Ann Handley
.

Register now for this complimentary webinar

The benefits of using online video are well-documented—improved engagement, higher conversion rates and increased measurability, to name a few. But when faced with limited resources, how can you continuously churn out interesting content that resonates with your audience? We’ll address this challenge and more in this interactive webinar.

Ann Handley
Shaun McIver

Ann Handley
Co-author, Content Rules
Chief Content Officer
MarketingProfs

Shaun McIver
Global Head of Multimedia Solutions
Thomson Reuters

 

Highlights will include:

  • Common video myths debunked and practical tips for getting started today
  • How to reimagine fresh video content from ideas and materials you’re already producing
  • Why you need to create an editorial calendar for your video content and how to do it
  • When to spend the money on professional production and when you should self-produce

An interactive Q&A session will follow the discussion.

REGISTER NOW

Leave a comment with your question for our experts and we’ll do our best to answer it on the webinar.